Quality management system

Quality Management System (QMS) can be defined as a set of policies, processes and procedures required for planning and Execution (Production / Development / Service) in the core business area of an Organization. QMS integrates the various internal processes within the organization and intends to provide a process approach for project execution. QMS enables the organizations to identify, measure, control and improve the various core business processes that will ultimately lead to improved business perfomance

Quality Management Systems Certification Scheme

BENEFITS TO THE CERTIFIED FIRM:

The firm with BIS Quality Management Systems Certification licence provides:
i) clear indication of its capabilities
ii) strong evidence of its commitment to quality
iii) assurance of consistency in quality of product/ service with timely
delivery;
· Disruptions to routine caused due to multiple assessment by
various customers are reduced.
· Firm is forced by itself-self motivated to consider improvement to
the system through regular audits by BIS.
· Reduces the incidence of product failure, in-turn improves
credibility of the firm.
· Leads to less material wastage, production down time, rework, etc.
through an increase in `quality know-how' and efficiency.
· Being internationally recognised, the firm's quality will have
world-wide acceptance.
· Better choice and monitoring of the firm's supplies.
· Puts all operations on a scientific basis.
· Motivates all employees and ensures their involvement.
· Provides stepping stone to TQM.

BENEFITS TO CUSTOMERS :

· Provides assurance and satisfaction that their needs for quality will
be met.
· Saves time and money by reducing the need for assessment of their
suppliers.
· Reduces incoming inspection costs.
· Work with reduced inventory levels, effecting significant cost
reductions.
· Simplifies purchase decisions.
· Creates confidence in their suppliers because of the approval by an
independent third party.
· Better service, better and quick complaint redressal.

WHY IS/ISO 9001:2000 STANDARD?

· It is identical to internationally accepted ISO 9001:2000 standard
for Quality Management Systems;
· It helps in gaining a competitive edge in domestic as well as global
market;
· For saving money - quality management system ensures efficient
and sound procedures;
· For ensuring optimum utilization of plant and reducing scrap and
time consuming rework and repairs;
· It is a tool to ensure consistent quality improvement apart from
achieving quality control/quality assurance;
· It brings confidence to the customer;
· It makes the system transparent through quality records;
· It increases consumer satisfaction through:

i)Quality of product
ii) Timely delivery
iii) Better service
iv) Speedy complaint redressal

· It ensures higher productivity;
· It increases employee motivation and participation.